RETURN & EXCHANGES

RETURN & EXCHANGES

Most of the goods supplied are under warranty for 3 months depending on the exact type/class of goods in question. Goods delivered in good condition are not returnable except in the case of warranty allows. The warranty condition only, supersede any other agreement the customer has with Bezai Services. However, this is subject to the warranty period on the specific good procured. Each case will be accessed on it’s own merit for a cost free repair. Shipping/Freight :- The cost of shipping/freight if any, will be borne by customer.

8 Comments

  1. Olaoye anuoluwapo Raphael says:

    my rechargeable table fan model cf026-12 when I charge it take only one hour to charge and it does not last long it will just work for 30min or an hour nd get off i bought it at ShopRite sango otta on the 5th October 2023 I need to know what going on cos the weather is too hot for now

    1. lontor says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. My Lontor 18-inch Rechargeable Standing Fan – White CTL-CF034-18-C battery does not last longer than one hour on the lowest function. I bought it in March 2024 in Abuja. Does the warranty cover the battery?

        1. This issue has been forwarded to the Technical unit sir

        2. If your battery is not lasting longer you need to get a new battery.
          Pls send your address details to this whatsapp number 0803-704-5688

    2. lontor says:

      Not available for now sir

  2. Onah Emmanuel Chiagozie says:

    pls the mother board and battery of my lontor Torchlight
    model CTL-RL227 spoilt I was hoping if I could order the exact mother board and battery to replace it thank you

    1. lontor says:

      Pls answer the questions earlier posted to help us swiftly respond aptly to you mam.

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

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